You support Dropp’s hyperlocal warehousing & last-mile delivery operation end-to-end. Your main responsibilities are:
Pick and pack e-commerce orders using our picking app & operations dashboard.
Deliver orders by e-cargo bike (no heavy backpacks!) within a 7km-radius of our city bases, meeting our delivery promise and making the recipient happy through excellent service.
Receive & sort supplier deliveries from shops to the city base.
Track and solve operational errors through software and manual checks.
Call or write to recipients to solve problems.
In addition, during demand troughs, you’ll support various projects in sales, operations, and other topics, such as researching new prospective customers or helping define operational processes and warehouse designs.
At Dropp, we are shaping the future of last mile logistics. We are building a faster, greener and more consumer friendly post purchase experience for online brands.
Dropp operates hyper local warehouses in the heart of German cities to provide same-day delivery within 3 hours, scheduled delivery and scheduled returns. We deploy our own fleet of riders with e-cargo bikes to ensure on time and environment friendly deliveries.
Our goal is to enhance the relationship brands and shops have with their end customers by building an outstanding post purchase experience: Customers are in control of when their order arrives and shops have the visibility they need to ensure the customer experience we provide meets their expectations.
At dropp we don’t just accept difference — we celebrate it, we support it, and we thrive on it for the benefit of our employees, our products, and our community. dropp is proud to be an equal opportunity workplace. To avoid bias, we ask you to submit your CV without a picture.