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Expansion and Operations Manager (f/m/d)

Permanent employee, Full-time · Berlin HQ

Your mission

At first, you will be primarily responsible for getting new city bases across Germany operational & productive. Later on, there is the option to shift towards managing several city bases. You will also actively lead operations improvement projects. Your main responsibilities will include:

  • Independently drive the set-up and scaling of new city bases, including warehouse sourcing & signing, layout design, supervising remodelings, hiring the local ops team, setting up the warehouse, launch, scaling & stabilizing operations.

  • Lead operations projects to define, digitize and improve processes, to introduce new systems and tools, all meeting the objectives of scalability, fulfilling customer requirements, and efficiency.

  • Be the primary point of contact for city base leads and city base managers for support, problem solving, firefighting, advice and as their trusted partner.

  • Set targets, track and analyze city base KPIs and help city bases meet their operational targets.

Your profile
  • You have collected first experiences in operations or similar “high pace, high precision” environments - e.g. in a similar position at a startup, in operations consulting, or in the logistics industry.

  • You are hungry, humble, and never stop learning.

  • You have the drive to overcome obstacles and make things happen.

  • You combine an analytical mindset with a hands-on attitude.

  • You are fluent in German and English and have excellent written and verbal communication skills.

  • You are happy to travel across Germany on an up to weekly basis.

  • You are excited about and aligned with our values.

Our offering
  • Massive impact: shape ops in an ops-heavy startup - Get the unique opportunity to help define Dropp’s operations blueprint in one of Germany’s hottest logistics startups.

  • Grow and thrive in a high-paced environment with a strong emphasis on learning and personal development.

  • Take advantage of unlimited opportunities to advance within the company, solely based on your performance and fit with our values.

  • Receive an attractive compensation of a cash salary & equity.

  • Get the benefits of a people-valuing, forward-looking startup: regular team events, personal development budget, flexible working hours & location, central office in the heart of Berlin, 28 vacation days & various other benefits.

About us

At Dropp, we are shaping the future of last mile logistics. We are building a faster, greener and more consumer friendly post purchase experience for online brands.

Dropp operates hyper local warehouses in the heart of German cities to provide same-day delivery within 3 hours, scheduled delivery and scheduled returns. We deploy our own fleet of riders with e-cargo bikes to ensure on time and environment friendly deliveries.
Our goal is to enhance the relationship brands and shops have with their end customers by building an outstanding post purchase experience: Customers are in control of when their order arrives and shops have the visibility they need to ensure the customer experience we provide meets their expectations.

We are looking forward to hearing from you!
Thank you for your interest in Dropp ​(Spokebase GmbH). Please fill out the following short form. Should you have difficulties with the upload of your data, please send an email to ​

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